Shipping policy
Shipping Policy – Runvell
At Runvell, we aim to deliver your fashion essentials quickly, safely, and reliably. Below
you'll find all the details about our shipping process.
📦 Shipping Locations
We currently ship to:
• United Kingdom (domestic)
• European Union
• United States & Canada
• Selected international destinations
If your country is not listed at checkout, please contact us at info@runvell.com.
🚚 Processing Time
• Orders are processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed the next working day.
📮 Shipping Methods & Delivery Times
Please note: delivery times are estimates and may vary due to customs or local delays.
💸 Shipping Costs
• Shipping costs are calculated at checkout based on your location and order weight.
• Free shipping may apply for orders over a certain amount (check homepage or promotions).
📦 Order Tracking
Once your order is shipped, you will receive a tracking link via email to monitor your delivery.
❗ Delays & Customs
• Runvell is not responsible for delays caused by customs or postal services.
• International orders may be subject to import duties and taxes, which are the responsibility of the customer.
📬 Address Issues
Please ensure your shipping address is correct. We are not liable for packages lost due to incorrect or incomplete addresses.